Datto RMM Integration


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CREATE API USER

 

Login to your Datto RMM, create a new user which will act as your “API user” and generate API keys for that user.

Got to Setup -> Account Settings -> Users

Narmada user settings panel.

Save the user and open it again after it’s created

Select Generate API Keys and save them in your password manager for future use (the security key is displayed only once) and note your API URL

Generate your API keys.

 

CONFIGURE NARMADA API CONNECTION

Go to Narmada Integrations -> Datto RMM and create a new connection

 

 

Use the API URL, API key and security key created in the previous step and click SAVE

Test the Connection and then click on Map Clients

 

 

IMPORT ASSETS

 

Link Narmada clients (on the left side) with Datto clients (on the right side). Double click the field on the right to access the drop down menu with Datto clients list and select the matching client. Click Save and then run Start Initial Data Import

 

 

 

NOTE: Datto sync may take a long time

 

VIEW ASSETS

Once done, select one of the mapped clients in the client menu and  Navigate to Documentation & Assets to see synced assets.

 

 

The sync job runs once a day, but you can always kick it off manually

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