Datto RMM Integration
Support Center
CREATE API USER
Login to your Datto RMM, create a new user which will act as your “API user” and generate API keys for that user.
Got to Setup -> Account Settings -> Users
Save the user and open it again after it’s created
Select Generate API Keys and save them in your password manager for future use (the security key is displayed only once) and note your API URL
CONFIGURE NARMADA API CONNECTION
Go to Narmada Integrations -> Datto RMM and create a new connection
Use the API URL, API key and security key created in the previous step and click SAVE
Test the Connection and then click on Map Clients
IMPORT ASSETS
Link Narmada clients (on the left side) with Datto clients (on the right side). Double click the field on the right to access the drop down menu with Datto clients list and select the matching client. Click Save and then run Start Initial Data Import
NOTE: Datto sync may take a long time
VIEW ASSETS
Once done, select one of the mapped clients in the client menu and Navigate to Documentation & Assets to see synced assets.
The sync job runs once a day, but you can always kick it off manually
